Return Policy for Made to Measure Clothes

At “Renata Rimke”, we are dedicated to providing our customers with garments that are tailored to their unique measurements and specifications. Given the personalized nature of our made to measure service, we’d like to clarify our return policy for these items.

Made to Measure Return Policy:

  1. Non-Refundable: Made to measure clothes are custom-tailored to fit your specific measurements and preferences. Due to this bespoke nature, we cannot offer refunds for these items. The link to the government page is there.
  2. Quality Assurance: While returns are not accepted, we stand by the quality of our craftsmanship. If you find any manufacturing defects or issues related to craftsmanship, please contact us within 10 days of receiving your order, and we will address the concern.
  3. Alterations: If there are minor fit issues with your made to measure garment, we offer alteration services. Please reach out to our team within 10 days of receiving your order to discuss potential alterations.
  4. Clear Communication: We urge customers to provide accurate measurements and communicate any specific preferences or concerns before the garment is crafted to ensure satisfaction.
  5. We appreciate your understanding and trust in Renata Rimke. Our primary goal is to offer you garments that not only fit perfectly but also make you feel exceptional.